For many first-time buyers, the biggest fear in acquiring a business is not knowing what they do not know. Success often feels uncertain, especially without direct industry experience. Yet as entrepreneur Sushant Bharadwaj proves, the key to moving forward is not perfection. It is focusing on fundamentals, building trust, and treating banks and sellers as true partners in the process.
In a recent episode of Before You Buy or Sell a Business, hosted by Jared Johnson, Sushant shared his journey from consulting to acquiring two e-commerce businesses. His story offers valuable lessons for anyone considering entrepreneurship through acquisition (ETA), particularly in the online business space.
From Consulting to Business Ownership
Sushant’s background was in technology consulting, working on ERP systems and supply chain solutions for Fortune 500 companies. When the pandemic accelerated digital transformation, he saw an opportunity to apply his skills to small business ownership.
Like many buyers, he began his search on BizBuySell, reviewing hundreds of listings before narrowing down to opportunities that matched his financial and operational comfort zone. His approach was shaped by a simple but powerful filter: Is the seller trustworthy, and are the financials clean enough to rely on?
Building Partnerships with Banks and Sellers
Instead of viewing banks and sellers as obstacles, Sushant saw them as partners invested in his success. By being transparent and straightforward in his answers, he built confidence on both sides. If a lender raised a concern, he treated it as a signal to look more closely rather than something to work around.
This perspective helped him move through financing and negotiations with clarity. “The bank wants you to succeed,” Sushant explained. “They have a vested interest in your success because they are lending you the money.”
Due Diligence in E-Commerce
E-commerce businesses can be difficult to fully verify. Unlike brick-and-mortar businesses, financial and operational details may not be as straightforward. Sushant’s solution was to spot-check key indicators instead of chasing perfect certainty:
- Customer lists and email engagement rates
- Facebook ads spend versus reported metrics
- Website traffic patterns and geographic distribution
- Repeat customer data
By focusing on fundamentals, he gained confidence that the businesses he pursued were legitimate and sustainable.
Transition Planning and the First 30 Days
Closing on a business is only the beginning. For Sushant, the first 30 days of ownership proved to be the toughest. Moving inventory across the country created unexpected delays, and fulfillment was more complicated than anticipated.
With support from the sellers and careful coordination, he stabilized operations. Within weeks, he was running the business confidently and positioned for growth. The experience reinforced the importance of detailed transition planning before day one.
Lessons for First-Time Buyers
Sushant’s story highlights several important takeaways for aspiring business owners:
- Banks and sellers are allies, not adversaries
- Clean financials build trust and confidence
- In e-commerce, due diligence is about spot-checking key metrics
- Planning for the first 30 days can determine long-term success
- Strong networks shorten the learning curve and provide problem-solving support
Final Thoughts
Entrepreneurship through acquisition is not about knowing everything in advance. It is about trusting the fundamentals, building strong partnerships, and being willing to learn as you go.
Sushant Bharadwaj’s journey from consulting to closing two e-commerce deals is proof that with the right mindset and preparation, first-time buyers can succeed even outside their comfort zone.